Managed Services Plans

Essentials: $79/user/mo

5-user billing minimum · $395/mo minimum. Up to 10 tools supported. After hours: $190/hr in 15-minute increments, approved by your team in Slack for each request. Automated requests are never billed, day or night. No included hours.. Backup & disaster recovery not included. Domain management included (registrar fees at cost; domain stays in your name).

• Instant 24/7 support bot answers in your Slack — pre-approved actions only
• Human response within 4 business hours
• License & vendor management with one consolidated invoice
• Employee onboarding & offboarding
• Security baseline: MFA, SSO, access hygiene
• Tool subscriptions billed at cost — every startup discount passed through

Business+: $129/user/mo

10-user billing minimum · $1,290/mo minimum. Up to 25 tools supported. After hours: $190/hr in 15-minute increments, approved by your team in Slack for each request. Automated requests are never billed, day or night. No included hours.. Backup & disaster recovery included. Domain management included (registrar fees at cost; domain stays in your name).

• Everything in Essentials
• Human response within 2 business hours
• Monthly learnings report
• Quarterly access review

Premium: $199/user/mo

20-user billing minimum · $3,980/mo minimum. Unlimited tools supported. After hours: $190/hr in 15-minute increments, approved by your team in Slack for each request. Automated requests are never billed, day or night. No included hours.. Backup & disaster recovery included. Domain management included (registrar fees at cost; domain stays in your name).

• Everything in Business+
• 30 business minutes human response; after-hours response measured from approval
• Continuous cloud and SaaS security posture scanning with Prowler
• Same-day onboarding & offboarding
• Quarterly security audit & compliance-readiness support
• Quarterly business review & annual vendor-cost optimization

Engineering (move/add/change): $125/hr, billed hourly. Setup and migration projects are quoted as a fixed price.

Laptops and desktops on Mac, Windows and Linux only — no printers or other hardware. Okta identity; Okta password vaulting by default. LastPass and 1Password supported. Premium posture scanning uses Prowler. The bot answers instantly 24/7; after hours the same plan response durations start at approval. Response time only, never resolution time.