Managed IT support for startups and SMBs
Support in your Slack, 24/7 automated support on every plan, and human support Mon–Fri, 7am–5pm MT.
Plans
Essentials: $79/user/mo
5-user minimum · $395/mo minimum. Up to 10 tools supported. 0 emergency hours included per month. Backup & disaster recovery not included.
- AI-powered support channel in your Slack — routine issues typically resolved in under 30 minutes
- Human response within 8 business hours
- License & vendor management with one consolidated invoice
- Employee onboarding & offboarding
- Security baseline: MFA, SSO, access hygiene
- Tool subscriptions billed at cost — every startup discount passed through
Business+: $129/user/mo
10-user plan minimum · $1,290/mo minimum. Up to 25 tools supported. 5 emergency hours included per month. Backup & disaster recovery included.
- Everything in Essentials
- Human response within 2 business hours
- Monthly learnings report
- Quarterly access review
Premium: $199/user/mo
20-user minimum · $3,980/mo minimum. Unlimited tools supported. 10 emergency hours included per month. Backup & disaster recovery included.
- Everything in Business+
- 30-minute human response; emergency response measured from approval
- Continuous cloud and SaaS security posture scanning
- Same-day onboarding & offboarding
- Quarterly security audit & compliance-readiness support
- Quarterly business review & annual vendor-cost optimization
Fixed-price projects
AI Quick-Start: $1,200 fixed price, 1 week
Jira Rescue: $3,000–$5,000 fixed price, 1–2 weeks
Business IT Quick Start: $2,500 — or $0 with a 12-month plan, 2–3 days